(5.0 / 5)2368+ Ratings

1800Lighting Reviews

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Overall Rating

5.0
25 Reviews
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About 1800Lighting

1800lighting.com, also known as Capitol Lighting, is a family-owned business that specializes in residential and commercial lighting fixtures. They offer a wide selection of indoor and outdoor lighting fixtures for both residential and commercial spaces. Their product categories include ceiling lighting, outdoor lighting, wall lighting, fans, lamps, and home decor. They also offer up to 15% off on chandeliers & pendants and modern lighting. They have a digital catalog called "Brilliant Home" which is a curated guide to premiere lighting and decor. They also have a clearance event where customers can save up to 75% (plus an extra 15%) off select items.

In terms of services, they offer a trade professional's program where professionals can enjoy exclusive trade pricing and services and can save up to 30%. They also offer a 110% best-price guarantee, meaning if a customer finds a lower and verifiable advertised price (including any shipping and handling charges) on the same individual item seen at 1800lighting.com within 10 days of placing their order, they will refund 110% of the difference. They also provide customer support for any queries or issues related to their products. They have been trusted since 1924 and have helped millions of customers beautify and illuminate their homes for over 90 years.

1800Lighting Pros & Cons

Pros of 1800lighting.com:

  • High-Quality Fixtures: The quality of the fixtures is generally high, with many customers praising their durability and design.
  • Competitive Pricing: 1800lighting.com offers competitive pricing, making it a viable option for those looking for affordable lighting solutions.
  • Fast Shipping: The company is known for its fast shipping, with most orders arriving within 2 business days.
  • Excellent Customer Service: Customer service is frequently highlighted as a strong point, with many reviewers praising the helpful and efficient support team.
  • Wide Range of Products: The website offers a wide variety of lighting options, including traditional, modern, and designer pieces, making it easy to find the perfect fit for any space.
  • Free Shipping and Discounts: The company provides free shipping on orders above $49 and regularly offers discounts and special promotions.

Cons of 1800lighting.com:

  • Inventory Control Issues: Some customers have experienced delays and backorders, which can lead to frustration and disappointment.
  • Damaged Goods: There have been reports of receiving damaged goods, particularly with non-returnable items.
  • Communication Issues: A few reviewers have mentioned indifferent responses from customer service regarding order status and follow-up.
  • Occasional Poor Product Quality: While the majority of products are of high quality, there have been instances where the product received was defective or poorly made.

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1800Lighting Customer Reviews (25)

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Pomeroy Raymond
Pomeroy Raymond
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The variety lets me create custom looks for any day

Mixing and matching different lengths and styles produces unique results no store-bought set could match.

Jun 5, 2023
Zachary Sykes
Zachary Sykes
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If you can dream it, these guys probably have it!

Flawless fixtures for living rooms, bedrooms, bathrooms, kitchens, everything fell nothing short of spectacular. Delivery was handled with the utmost care and customer service really took the time to understand my unique vision.

Jun 5, 2023
Sidney Bonneville
Sidney Bonneville
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Quality Fixtures You Can Trust

Been buying lights from here for years. Fixtures have always been top-notch quality, lastin' way past what you'd expect for the price point. Customer service is A+, always there to help figure out which lights'll fit your space best. Highly recommended!

Jun 4, 2023
Elizabeth Asencio
Elizabeth Asencio
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Packaging Par Excellence

Every fixture I've received from this store arrives in very sturdy, well-designed custom packaging that successfully protects the item

Jun 4, 2023
Julia Ritter
Julia Ritter
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The attention to detail and high-end materials shine through

I can tell these pieces were crafted by experienced artisans and meant to last.

Jun 3, 2023
Baal Vasquez
Baal Vasquez
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Wide Variety of Gorgeous Lighting Options

Traditional to modern designs, they offer chandeliers, wall sconces and pendants in every material, color, and size to fit any decor. I have yet to find a style I like that they don't offer!

Jun 2, 2023
Jonathan Preston
Jonathan Preston
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Subtle Sparkle

The use of gemstones and crystals to add hints of color and glimmer works so well. I find myself reaching for these pieces time and again thanks to the subtle yet luxe feel.

Jun 2, 2023
Frida Juhl
Frida Juhl
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This store has some of my favorite everyday pieces

The small gold hoops and dainty layering necklaces never fail! I get compliments each time I wear them.

Jun 2, 2023
Bernice Frisk
Bernice Frisk
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Shipping Speed to Beat

Sonsistently delivers lightning-fast shipping. Most orders arrive within 2 business days, very impressive

Jun 1, 2023
Edward Olson
Edward Olson
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Stellar After-Sales Assistance

Even after making purchases, 1800 Lighting's customer care team continues to provide any help needed for installations, repairs and future recommendations.

Jun 1, 2023

1800Lighting Customer’s Q&A

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1800Lighting Features and Benefits

1800lighting.com is a leading provider of lighting and home furnishings, offering a world-class assortment of lighting for every space. With over 100 years of industry experience, this 4th generation family-owned company has illuminated over a million homes and businesses.

Key features and benefits include:

  • Designer and advanced lighting options: Offers a wide range of lighting solutions for every space.
  • Modern and designer furniture for home: In addition to lighting, they also offer a variety of home furnishings.
  • Outdoor lighting and ceiling fans: Provides solutions for outdoor lighting needs and a variety of ceiling fans.
  • Discounts and offers: Regularly offers discounts and special offers on lighting and furniture.
  • Free shipping: Offers free shipping on orders above $49.
  • Return and refund: Provides return and refund options for damaged items.
  • In-home lighting design consultations: Offers lighting design services with a free onsite consultation.
  • Hospitality Division: Identifies lighting for restaurants, hotels, etc.
  • Commercial Lighting: Specifications for community and commercial site lighting, mailbox, and street lighting.
  • Professional Trade Membership pricing and incentives: Offers special pricing and incentives for professional trade members.
  • Blending of bricks and mortar stores with a superior online portal: Provides a seamless shopping experience whether in-store or online.

Remember, the best features and benefits depend on your specific requirements such as product range, pricing, customer service, and shipping options. It's always a good idea to do thorough research before making a purchase.

1800Lighting Pricing

1800lighting.com offers a 110% Price Match Guarantee and everyday low prices. Additionally, they provide free 30-day returns. The website features a wide selection of light fixtures, including chandeliers and ceiling lighting, with various sales and promotions available. For specific pricing details, it is recommended to visit their website or contact their customer service directly.

About 1800lighting.com Payment Method?

At 1800lighting.com, they accept various payment methods. They accept American Express, MasterCard, Visa, and Discover as credit card payment. They also accept payment through the PayPal and Amazon Pay payment gateways. They offer payment financing with Affirm, where you can select 3, 6, or 12-month payments with rates from 10-30% APR. The total you see at checkout will always be what you pay. They also accept payment in the form of a check or wire transfer, though these purchases must be completed by phone only. For purchases paid by check or wire transfer, in stock items will not be shipped, and special order items will not be ordered from the respective manufacturers, until the check has cleared. The full amount of the purchase is authorized and collected when your order is placed. Should part or all of your order be cancelled prior to shipment, all associated funds will be returned upon confirmation of cancellation.

1800Lighting FAQs

FAQ

1800Lighting Alternatives

Here are some alternatives to 1800lighting.com:

  1. LightingDirect.com
  2. Lightingnewyork.com
  3. Lumens.com
  4. ShadesOfLight.com
  5. DestinationLighting.com
  6. Lightology.com
  7. VisualComfort.com

These websites offer a variety of lighting options and may have different features and pricing. It's recommended to explore each site to find the best fit for your needs. Remember, the best alternative depends on your specific requirements such as product range, pricing, customer service, and shipping options.

FAQ

How To Open A 1800Lighting Account?

To open an account on 1800lighting.com, follow these steps:

  1. Visit the 1800lighting.com website.
  2. Click on the "My Account" hyperlink in the header.
  3. Follow the prompts to enter your email address and create a password.

You can also create an account during the checkout process when you place an order. You will be prompted to log in with your email address and password. Remember, it's important to keep your login information secure.

FAQ

About 1800lighting.com Prices and Cost?

1800lighting.com is a residential and commercial lighting store that offers a wide variety of products. They have a clearance event where you can save up to 75%, plus an extra 15% off select items. They also offer up to 15% off on categories like Chandeliers & Pendants and Modern Lighting. For professionals, they have a Trade Professional's Program where pros can save up to 30%. They also offer a 110% price protection guarantee. For orders of $49 or more, they offer free standard shipping within the continental United States. New customers can get 20% off their purchase with a 1800Lighting promo code. If the order is less than $49, a standard processing and handling charge of $15 is applied. They also have sales by category where you can save up to 20% on ceiling lighting, wall lighting, outdoor lighting, lamps, fans, and home decor.

FAQ

About 1800lighting.com Popular Products and Services?

1800lighting.com, also known as Capitol Lighting, is a leading provider of residential and commercial lighting. They offer a wide range of products including ceiling lighting, outdoor lighting, wall lighting, fans, lamps, and home decor. They also offer chandeliers & pendants and modern lighting. The website provides a best in class online shopping experience with lighting specialists available to provide personalized assistance to consumers. They also have a dedicated trade site through Capitol Lighting Pro for members of the trade. The company has been trusted since 1924 and is family-owned. They offer a 110% price protection guarantee and have top ratings across all major customer review sites. They also offer a digital catalog called "Brilliant Home" which is a curated guide to premiere lighting and decor. They often have clearance events where customers can save up to 75% (plus an extra 15%) off select items. They also release new products every year, with new releases for 2024 featuring Hudson Valley Lighting. They have a wide selection of light fixtures, floor lamps, and chandeliers. They have been serving customers for over 90 years and have helped millions of customers beautify and illuminate their homes. They have eight showrooms, three in New Jersey and five in SE Florida. They also offer popular lighting brands such as Quoizel, Maxim Lighting, and Capital Lighting.

FAQ

1800lighting.com Return Policy?

The Return Policy for 1800lighting.com is as follows: If for any reason you are not completely satisfied with your purchase, you may return it within 90 days of delivery. The item must be in its original unmarked packaging with all parts and product and installation guides. In the rare event that an item is damaged in transit or arrives defective, you should contact them immediately so that they can initiate the return or replacement process. To initiate a return, you can sign into your account and request your return in the order history section, live chat with an agent, call them toll-free at 800.544.4846, or submit a request via a link on their website. Please note that they will deduct a 10% return fee from your refund to cover shipping and handling costs. Upon receipt at the return destination, the item's condition will be inspected for "as new" condition, and once confirmed, they will process your credit less the 10% return fee. Refund must be completed via the same method in which the item was purchased. They are unable to provide a refund on orders placed outside of the last 6 months.

The Shipping Policy for 1800lighting.com is as follows: They offer FREE SHIPPING on orders over $49.00 within the 48 contiguous United States. Orders below $49.00 will have a standard processing and handling charge of $15.00. Shipping charges will apply for orders shipping to Alaska, Hawaii, Puerto Rico, and Canada. For a shipping quote to these areas, you can call 1.800.544.4846 or contact them by clicking a link on their website. Certain items ship via truck freight and will incur a $120.00 surcharge per item. These items are marked as such on the product pages. Freight delivery is to curbside or driveway only, as they do not offer white glove service. The freight company executing delivery will be chosen at the discretion of 1800lighting.com, and the carrier will then arrange a delivery time window with you. It is the responsibility of the customer to provide an accurate contact phone number for the delivery address. At the time of delivery, please inspect the shipment and note any visible damage on the delivery receipt. Noting the condition of the delivery is the responsibility of the customer - not the driver. Please be aware that Capitol Lighting will not be held liable for any lost products that were shipped to the original address provided if an address change cannot be accommodated after shipment. Shipping charges are non-refundable. Orders cannot be fulfilled to a PO Box address.

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